Technical Writer

Orlando, FL

Posted: 03/06/2019 Employment Type: Contract Industry: IT Job Number: 228762

Our client, a provider of cutting-edge technology in support of our nation’ s core defense/intelligence services and systems, is looking to add a Technical Writer to their team. The Consultant will work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions. The ideal hire will have previous experience supporting defense-based work and have tools such as MadCap Flare and Arbortext

Day-to-Day Responsibilities:
  • Creates, develops, plans, writes and edits complex operational, instructional, interactive electronic technical manuals (IETMs), maintenance or test procedures for paper, multimedia or web-based publication
  • Conducts interviews with various users and technical staff to gather data for documentation
  • Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users
  • Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals
  • Recommends formats responsive to technical and customer requirements
  • Produces products that conform to the company documentation and quality assurance standards
  • Edits, proofreads, organizes, and rewrites all volumes of technical product guides
  • Acts as the primary technical editor on client deliverables as requested
  • Implements editorial and document governance standards for quality and style; ensures all assigned deliverables meet these standards
  • Manages final editing process
  • Determines the scope and timeline of new documentation projects in order to plan projects
  • Leads and coordinates project plans including determining resources required
  • Ensures projects and products meet deadlines, quality standards and client needs
  • Interviews programmers, engineers, developers, and other technical personnel to gather complex technical information for use in documentation
  • Writes, organizes, enters and compiles more complex online help files to support end users
  • Ensures documents and materials adhere to established standards and guidelines; recommends revisions to standards and guidelines
  • Provides feedback, input and helps craft documentation to assist other employees

Required Skills:
  • Highly proficient with MadCap Flare, and xml authoring and publishing
  • Highly proficient in the understanding and application of principles, concepts, practices, and standards required of technical publications
  • Highly proficient knowledge of DoD guidelines and standards
  • Highly proficient editing, written, English and grammar skills
  • Highly proficient knowledge of information systems (hardware/software)
  • Highly proficient knowledge of industry practices
  • Highly proficient in the Microsoft Office Suite, and graphic capture software
  • Highly proficient ability to relay complex system information that can be understood by end users
  • Highly proficient written and oral communications skills and problem-solving/decision-making skills
  • Highly proficient attention to detail, and an ability to perform in a team-based, fast-paced, environment
  • Capable of quickly learning new skills and completing assignments with minimal supervision
  • Develops solutions to a variety of complex problems
  • Participates in determining objectives of assignment
  • Plans schedules and arranges own activities in accomplishing objectives
  • Represents organization on specific projects as required
  • Works under only very general supervision with the ability to work independently and multi-task
  • Creative, innovative responsibilities requiring advanced decision-making skills

Other Expectations:
  • An Active Security Clearance is highly desired
  • Some travel may be required
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